A core component of emotional intelligence is the ability to detect emotions in yourself and in other people. If you’ve ever struggled to read the face of a co-worker or a loved one, you know how challenging this can be. Further, if you’ve found yourself saying things you didn’t really mean or lashing out for no apparent reason, you know that deficits in emotional acuity can be costly. In this section, we outline some tips to help improve your skills in this area.

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One trick to maintaining a resilient team

In Self by A. Geoffrey Crane

Team members can be surprisingly resilient and often continue to perform even under extreme duress. If they sense their leader feels hopeless about a particular objective, however, they may start to question why they are putting so much effort into …

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“Steal” From Athletes for Better Presentations

In Self by A. Geoffrey Crane

Athletes are under intense pressure to perform during highly competitive conditions. Armed only with their bodies and minds during an event, they understand the importance of “focus” very well. To achieve this, many athletes use a process called “mental preparation” …

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Winning Over Stubborn Stakeholders

In Others by A. Geoffrey Crane

Sooner or later, every project manager or business analyst must contend with a raft of stakeholders who don’t see eye to eye. Perhaps your steering committee has consensus on your project objectives but there’s still one really ornery but influential …